Refund Policy

Subscription Refunds

If a paid subscription was purchased by mistake or the service has not been activated, contact us within 7 days and we will review the refund request.

Setup and Managed Work

One-time setup, custom configuration, and managed implementation work may be non-refundable once work has started, unless otherwise stated in a written agreement.

Cancellations

Customers can request cancellation before the next renewal date. Access may remain active through the paid billing period unless otherwise agreed.

How to Request Help

For billing issues, include your account email, company name, payment date, and reason for the request through the contact page.